We're always more than happy to accept returns and exchanges on most products. However, for health reasons and during COVID19 crisis, there are some items we do not accept returns or exchanges for. These items include panties, lingerie, and any hosiery that isn't crotchless. Shapewear cannot be returned but CAN be exchanged for a different size (if in original condition) no more than 10 days of the delivery date.
OTHER ITEMS CAN ONLY BE RETURNED IF DAMAGED OR DEFECTED.
Orders are generally shipped within two (2) - three (3) business days after receipt of order depending on the availability of goods.
NOTE: IF YOU REQUIRE YOUR ORDER TO BE SHIPPED OUT THE SAME DAY, A MEMO MUST BE MADE ON COMMENT BOX OR YOU MUST CONTACT OUR CUSTOMER SERVICES REPS. BE MINDFUL IF YOUR ORDER IS PLACED AFTER 12:00 PM PST IT IS NOT GUARANTEED IT WILL SHIP THAT SAME DAY
*Orders will be shipped by the selected shipping method chosen at the time the order was placed unless other arrangements have already been made.
*Return Labels are subject to a $10 fee MINIMUM. The buyer is responsible for paying all shipping fees for returns, no matter the cost.